Covid Policy

COVID-19 Terms and Conditions at The Decca — 2021

Our ultimate goal is for you to have a safe and enjoyable holiday. To this end, Ariana (who is a Registered Nurse) has been monitoring the COVID situation with an eye to keeping all of us as safe and healthy as we can. It may be possible for people who have been vaccinated to spread COVID (or its variants) to others (the research is ongoing). Because of this, we are requiring masks and hygiene precautions for ALL guests, regardless of whether or not you have been vaccinated.

We reserve the right to turn away guests who show up without masks or who do not follow the government guidance and our policies listed here. In those cases, no refunds will be issued and you will be responsible for the full costs of your stay (like a no-show).

If you do not agree to any of these terms and conditions, we will refund any deposits paid (if applicable) and cancel your bookings at no charge, provided you email us to cancel at least one week prior to your booking. We thank you in advance for your patience, understanding, and cooperation.

Our COVID Policy

  1. Rooms will be cleaned and sanitised between bookings according to the most up-to-date government and healthcare guidance.
  2. Upon arrival and before entering the public spaces, please put on your mask, and wash your hands or use a hand sanitiser.
  3. Please remember to maintain 2 metres safe social distancing in all public areas of the house.
  4. Masks are REQUIRED for all guests except while eating/drinking. In public areas, eating and drinking must only be done at designated meal times and in designated areas. We recommend bringing a minimum of 2-4 masks per person per day.
  5. If you arrive at the same time as other guests please wait until they have been shown to their room before coming in. We will welcome you and show you to your room while maintaining social distancing.
  6. To minimise contact and possible contamination, we will not service the bedrooms during your stay. Please ask if you need anything emptied, replaced or refreshed.
  7. We have set up our dining space to allow for plenty of room between diners. We want to offer you a hot, lovingly cooked breakfast at a table rather than a cold breakfast in your room. To do this safely, we may need to stagger breakfast times or make other adjustments, per the most up-to-date guidelines.
  8. Some of the bedrooms are accessed through our personal space. You are welcome to come and go as you need to but please do not linger.
  9. We will not fill our home with signs and notices but expect our guests to act responsibly with all of our safety in mind.

Booking with us denotes your acceptance of these specific terms:

1. You agree to pay for additional nights and meals in the event you need to self-isolate at The Decca.

In the unlikely event that you or one of your party develop symptoms of COVID-19 and Government guidance or regulation prevents you from travelling home as planned, we will permit you to extend your stay for the period of isolation required by the Government at the same nightly rate as you paid in your original booking. If you must self-isolate at The Decca, we will bring all meals to your room. You are responsible for the cost of lunch and dinner, at our current rates. You are responsible for monitoring your own health during your stay. You must inform us if you suspect you have COVID-19 so we can take any additional measures necessary to keep ourselves and all other guests safe and comply with government regulations.

2. Acceptance of the procedures we have put in place to control COVID-19.

We have made you aware of the measures we have taken to comply with Government guidance to reduce the spread of COVID-19. If you do not agree, please cancel your booking a minimum of one week prior to your expected arrival date.

3. Acceptance that we may need to cancel bookings due to an actual or suspected case of COVID-19, and that in such cases our liability is limited to returning payments received.

We may need to cancel your booking at short notice due to COVID-19 (e.g. for outbreak on the island, return to lockdown, or the guests before you having to self-isolate). In such cases, our liability to you will be limited to returning all monies received by us for your booking (or moving your booking plus money paid to another suitable date).